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September 2026: translate only what you need, per-file languages

· 2 min read

September was about precision. Translate only the highlighted or colored text in a Word file, send each file to just the languages it needs, and keep placeholders exactly as they are.

Choose what gets translated​

Placeholders and formatting​

  • Placeholder protection. {name}, {{name}}, ${name}, %s and %d are never translated, whatever the file or the AI tier. Protecting [brackets] is an option in Org settings. (Protect placeholders)
  • Non-breaking spaces survive file conversion.

Word counts and credits​

  • Word counts follow the GMX-V standard, the industry's published rules for numbers, hyphenated words and elisions. Chinese, Japanese, Korean and Thai are counted by character and converted to words. Counts come out a little higher than before, about 7% on average. (How Taia counts words)
  • Automatic refunds. If an AI translation fails, the credits go straight back, and the failed file shows as an error.
  • Premium AI runs on a stronger model, at the same price.

Plans​

  • Projects translated on Pro stay open after a downgrade to Free.
  • A top-up purchase shows a confirmation and updates your balance straight away.

Teams​

  • Managers see "Submitted" when a translator has submitted their work.
  • The Billing Manager role can be chosen when inviting someone.

Reliability​

  • Taia works behind strict corporate firewalls that block live connections: projects are created and progress updates arrive anyway.
  • API keys reach the projects of the owner's teams and organization.